PUBG Mobile: How to Deal with the Download OBB Service is Running Problem

How to Fix Download OBB Service is Running PUBG Mobile Problem

If you are a PUBG Mobile player, you might have encountered a frustrating error message that says "Download OBB Service is Running" when you try to launch the game. This error prevents you from playing the game and can ruin your mood. But don't worry, we are here to help you fix this problem and enjoy your favorite battle royale game.

download obb service is running pubg mobile problem

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In this article, we will explain what causes this error and how to solve it with six easy solutions. We will also answer some frequently asked questions about this issue. So, let's get started.

Solution 1: Delete the OBB file and reinstall the game

One of the main reasons for this error is that the OBB file of PUBG Mobile is corrupted or incomplete. The OBB file is a large data file that contains the game's assets and resources. Sometimes, it can get damaged or deleted due to various factors, such as faulty updates, malware, or accidental deletion.

To fix this, you need to delete the OBB file and reinstall the game from scratch. Here are the steps to do that:

Go to your file manager and navigate to Android > OBB > com.tencent.ig folder.

Delete the file named main.17325.com.tencent.ig.obb (the number may vary depending on the version of the game).

Go to your app manager and uninstall PUBG Mobile.

Go to Google Play Store or App Store and download PUBG Mobile again.

Launch the game and wait for it to download the OBB file again.

This should fix the error and let you play the game without any issues.

Solution 2: Clear cache and data of PUBG Mobile

Another possible cause of this error is that the cache and data of PUBG Mobile are cluttered or outdated. The cache and data are temporary files that store information about the game, such as settings, preferences, login details, etc. Sometimes, they can become corrupted or incompatible with the latest version of the game, causing errors and glitches.

To fix this, you need to clear the cache and data of PUBG Mobile and start fresh. Here are the steps to do that:

How to fix download obb service is running error in pubg mobile

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What causes download obb service is running notification in pubg mobile

Download obb service is running pubg mobile, cause and how to overcome it

Delete obb file to resolve download obb service is running issue in bgmi

Clear cache and data to fix download obb service is running error in pubg mobile

Free up storage space to solve download obb service is running problem in bgmi

Ensure stable internet connection to avoid download obb service is running issue in pubg mobile

Restart your device to resolve download obb service is running error in bgmi

Reinstall the game to fix download obb service is running problem in pubg mobile

Download obb file from official website to solve download obb service is running issue in bgmi

Move obb file to correct folder to avoid download obb service is running error in pubg mobile

Check for updates to resolve download obb service is running problem in bgmi

Disable background apps to fix download obb service is running issue in pubg mobile

Use vpn to solve download obb service is running error in bgmi

Change region to avoid download obb service is running problem in pubg mobile

Contact customer support to resolve download obb service is running issue in bgmi

Report bug to fix download obb service is running error in pubg mobile

Turn off notifications to solve download obb service is running problem in bgmi

Uninstall third-party apps to avoid download obb service is running issue in pubg mobile

Scan your device for malware to resolve download obb service is running error in bgmi

Reset your device settings to fix download obb service is running problem in pubg mobile

Use a different device to solve download obb service is running issue in bgmi

Switch to wifi or mobile data to avoid download obb service is running error in pubg mobile

Enable storage permission for the game to resolve download obb service is running problem in bgmi

Disable battery optimization for the game to fix download obb service is running issue in pubg mobile

Enable auto-download option for the game to solve download obb service is running error in bgmi

Disable auto-download option for the game to avoid download obb service is running problem in pubg mobile

Check your sd card for errors to resolve download obb service is running issue in bgmi

Format your sd card to fix download obb service is running error in pubg mobile

Go to your app manager and find PUBG Mobile.

Tap on Storage and then tap on Clear Cache and Clear Data buttons.

Confirm your action and exit the app manager.

Launch PUBG Mobile again and log in with your account.

This should fix the error and improve the performance of the game.

Solution 3: Free up storage space on your device

A third possible cause of this error is that your device does not have enough storage space to run PUBG Mobile smoothly. PUBG Mobile is a large game that requires a lot of storage space to store its files and updates. If your device is running low on storage space, it can affect the game's functionality and cause errors.

To fix this, you need to free up some storage space on your device by deleting unwanted files, apps, photos, videos, etc. You can also use a cleaner app or a cloud service to optimize your storage space. Here are some tips to do that:

Delete any unused or unnecessary apps, files, photos, videos, etc. from your device.

Transfer some of your files, photos, videos, etc. to an external SD card or a cloud service like Google Drive or Dropbox.

Use a cleaner app like CCleaner or Clean Master to remove junk files, cache, and temporary files from your device.

Check the storage settings of your device and see how much space is available and how much is used by PUBG Mobile.

This should fix the error and make your device run faster.

Solution 4: Ensure a stable internet connection

A fourth possible cause of this error is that your internet connection is unstable or slow. PUBG Mobile is an online game that requires a stable and fast internet connection to download its files and updates, as well as to connect to its servers and other players. If your internet connection is weak or interrupted, it can cause the game to malfunction and display errors.

To fix this, you need to ensure that your internet connection is stable and fast. Here are some tips to do that:

Use a Wi-Fi connection instead of a mobile data connection, if possible.

Move closer to your router or modem, or use a signal booster or extender.

Avoid using multiple devices or apps that consume a lot of bandwidth on the same network.

Restart your router or modem, or contact your internet service provider if there are any issues with the network.

This should fix the error and improve your gaming experience.

Solution 5: Restart your device

A fifth possible cause of this error is that your device is overheated or overloaded. PUBG Mobile is a resource-intensive game that puts a lot of strain on your device's CPU, GPU, RAM, and battery. If your device is overheated or overloaded, it can affect the game's performance and cause errors.

To fix this, you need to restart your device and let it cool down. Here are some tips to do that:

Close all the background apps and processes that are not needed.

Turn off your device and wait for a few minutes before turning it on again.

Avoid using your device in direct sunlight or high temperatures.

Use a cooling pad or fan to reduce the heat of your device.

This should fix the error and prevent your device from overheating.

Solution 6: Change DNS settings

A sixth possible cause of this error is that your DNS settings are not compatible with PUBG Mobile. DNS stands for Domain Name System, which is a system that translates domain names into IP addresses. Sometimes, your DNS settings can be blocked or restricted by your internet service provider or firewall, preventing you from accessing PUBG Mobile's servers and files.

To fix this, you need to change your DNS settings to a different one that works with PUBG Mobile. Here are the steps to do that:

Go to your device's settings and tap on Wi-Fi.

Long-press on your Wi-Fi network and tap on Modify Network.

Tap on Advanced Options and change the IP Settings from DHCP to Static.

Scroll down and enter 8.8.8.8 in the DNS 1 field and 8.8.4.4 in the DNS 2 field. These are Google's public DNS servers that are compatible with PUBG Mobile.

Save the changes and exit the settings.

Launch PUBG Mobile again and see if the error is gone.

This should fix the error and allow you to connect to PUBG Mobile's servers without any issues.

Conclusion

We hope this article has helped you fix the download OBB service is running PUBG Mobile problem and enjoy your favorite game without any interruptions. As you can see, there are many possible causes for this error, but also many easy solutions that you can try. Just follow the steps we have provided above and see which one works for you.

Here are some tips to prevent this error from happening again:

Keep your PUBG Mobile app updated to the latest version.

Check for any official announcements or maintenance notices from PUBG Mobile's developers on their website or social media platforms.

Avoid downloading any unofficial or modded versions of PUBG Mobile from third-party sources, as they may contain malware or viruses that can harm your device or game files.

Report any bugs or glitches that you encounter in PUBG Mobile to the developers through their feedback system or customer support channels.

We hope you have found this article useful and informative. If you have any questions or comments, feel free to leave them below. Thank you for reading!

FAQs

Q: What is OBB file?

Q: How to check the version of PUBG Mobile?

A: You can check the version of PUBG Mobile by following these steps:

Launch PUBG Mobile and tap on the Settings icon on the bottom right corner of the screen.

Tap on the Basic tab and scroll down to the bottom.

You will see the version number of PUBG Mobile under the About section.

Q: How to update PUBG Mobile?

A: You can update PUBG Mobile by following these steps:

Go to Google Play Store or App Store and search for PUBG Mobile.

If there is an update available, you will see an Update button next to the app. Tap on it and wait for the update to download and install.

If there is no update available, you will see an Open button next to the app. Tap on it and launch PUBG Mobile.

Q: How to contact PUBG Mobile's customer support?

A: You can contact PUBG Mobile's customer support by following these steps:

Launch PUBG Mobile and tap on the Settings icon on the bottom right corner of the screen.

Tap on the Customer Service tab and then tap on Contact Us.

You will see a list of options to contact PUBG Mobile's customer support, such as email, phone, chat, or feedback form. Choose the one that suits you best and follow the instructions.

Q: How to fix other common errors in PUBG Mobile?

A: There are many other common errors that PUBG Mobile players may encounter, such as server timeout, network error, login error, etc. To fix them, you can try some of the following solutions:

Check your internet connection and make sure it is stable and fast.

Check your device's settings and make sure it meets the minimum requirements to run PUBG Mobile.

Check your device's time and date settings and make sure they are correct and synchronized with your region.

Check your device's security settings and make sure they are not blocking or interfering with PUBG Mobile.

Check your device's battery settings and make sure they are not limiting or optimizing PUBG Mobile's performance.

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